Google Workspace - Systems and Support Engineer (SYDNEY)

OniGroup is globally recognised by Google for consistently demonstrating deployment and support excellence, with awards such as Global Cloud Location Based Services Partner of the year 2018 due to our continued focus on delivering positive business impact to our clients rather than just being a technology partner. If you are looking to kickstart your career at an exciting global organisation that also provides a long-term career path, on-going skills training and exceptional learning opportunities then OniGroup is the place for you.


You will be joining a young and vibrant team of professionals who have an enthusiasm for creative problem solving while learning new skills on a daily basis. This is achieved via our structured & collaborative training program designed by both Onigroup & Google to give you a headstart in your career.


This role shall be working directly within OniGroup and Google ANZ teams across some of the largest & most disruptive companies across the ANZ region to solve customer challenges utilising Google technologies which might involve occasional interstate travel.


The most important skills and interests that we look for in candidates are:

  • Client facing working experience
  • Excellent communication skills
  • Passion for ensuring that whatever you do, you do to the best of your ability
  • A broad interest in business & technology
  • Creative thinking and problem solving skills
  • A keen interest in learning and personal growth
  • Friendly and outgoing personality
  • Ability to work & join in with the team
  • Meet eligibility requirements to work in Australia

Preferred Qualifications - the following qualifications are nice to have:

  • Experience delivering trainings and workshops in a technical field
  • Experience in providing support to customers in a technical field
  • Experience with Google Workspace (formally known as G Suite)
  • Experience with Linux, Windows system administration
  • Experience with Google Cloud Platform
  • Experience of other Google products like Google Maps, Google Analytics

Responsibilities:

  • Assistance with pre-sales and post-sales activities including working on supporting document, integration, validation, testing, documentation and training (remote and onsite)
  • Assistance with the implementation of technical solutions (integration, documentation, testing)
  • Providing customer support (mainly for Google Workspace, but if needed also other product lines and services)
  • Google Workspace Customer Engagements (Migration - Deployments, Solution Reviews, Security Reviews, Enhancements)
  • Conducting regular training and enablement sessions with customers and internal team members
  • System administration (Windows/Linux) including provisioning and support operations for customers and internal infrastructure

This position is open to all with a Bachelor’s Degree in Computer Science or related technical degree, who love to try new things, thrive on responsibility and want more than just a job but also the opportunity to be part of a fun and active team.

If you think that this role would interest you please send through your CV and a one page cover letter explaining why you think you would fit in best with the description above to jobs@onigroupglobal.com