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Unlocking precision with location data, elevating delivery repeatability and customer experience.
Here is a look back at our time at the Retail Fulfilment Summit 2024.
As a Gold sponsor we had the opportunity to take part in a panel discussion with Google & Team Global Express re: unlocking precision with location data, elevating delivery repeatability and customer experience.
Jolly Ahuja (Google Maps), Prash Ranjan (OniGroup) and Grant Pattison (Team Global Express) gave expert insight on:
- Evaluating the impact to the business of inaccurate location data including operational cost and lost revenue
- Customer transparency: Accurate ETA’s and notifications
- Learning from your customers accurate information
- Using data analytics to improve your operational efficiencies
