Accurate website search with relevant results
OniGroup has focused on enterprise and website search for almost a decade. Previously being awarded the JAPAC Search Partner of the Year by Google, we have worked with large scale financial services, retail, education and government organisations on search solutions that ensure both accuracy and relevancy.
With website search one of our core businesses, Oni has developed its own cloud hosted Search as a Service. This ensures that a multitude of different organisations can use OniGroup’s search technologies with the added benefit of being built on Elasticsearch and Google Cloud to meet business requirements and demand.
Did you know that 85% of users will abandon a website if they can’t find what they’re looking for after the first search?
OniSearch will simplify your site navigation and help you increase customer engagement on site by providing them with fast and relevant search results.
Get in touch to book a free consultation and find out how we can help you.
More often than not, customers will try to find what they’re looking for through a website search before contacting support.
By allowing users to find information online quickly and easily, you’ll provide them with a better customer experience as well as reducing the strain on additional resources such as call centres and support emails.
OniSearch can help you improve your operations and reduce cost. Speak to one of our consultants today.
Track and understand how your customers are interacting with your website. Analyse their behaviour to measure and review what content users are looking for and understand which searches returned no results.
The ability to evaluate website search behaviour will provide further insight into the quality of your website as well as insight into how your users are engaging with current content.
Speak to us to find out how we can help you improve analyse your customer data.