Accurate website search with relevant results
OniGroup has focused on enterprise and website search for almost a decade. Previously being awarded the JAPAC Search Partner of the Year by Google, we have worked with large scale financial services, retail, education and government organisations on search solutions that ensure both accuracy and relevancy.
With website search one of our core businesses, Oni has developed its own cloud hosted Search as a Service. This ensures that a multitude of different organisations can use OniGroup’s search technologies with the added benefit of being built on Elasticsearch and Google Cloud to meet business requirements and demand.
Did you know that 85% of users will abandon a website if they can’t find what they’re looking for after the first search?
OniSearch will simplify your site navigation and help you increase customer engagement on site by providing them with fast and relevant search results.
Get in touch to book a free consultation and find out how we can help you.
More often than not, customers will try to find what they’re looking for through a website search before contacting support.
By allowing users to find information online quickly and easily, you’ll provide them with a better customer experience as well as reducing the strain on additional resources such as call centres and support emails.
OniSearch can help you improve your operations and reduce cost. Speak to one of our consultants today.
Track and understand how your customers are interacting with your website. Analyse their behaviour to measure and review what content users are looking for and understand which searches returned no results.
The ability to evaluate website search behaviour will provide further insight into the quality of your website as well as insight into how your users are engaging with current content.
Speak to us to find out how we can help you improve analyse your customer data.
"OniGroup has exceptional delivery capabilities providing excellent deployment and high quality support. They solved our business challenges where other solution providers had failed. They are a true extension of Google as a Premier Google Enterprise Partner"
"Just a quick note to commend the team for delivering a recent bout of changes with unrealistic timelines. With innovation pieces like Cardless Cash at ATMs, speed to market and delivering on our promise to the customer is key. Your team has certainly played a part in that."
“We are proud to provide this recognition to OniGroup, who has consistently demonstrated sales, deployment and support excellence to our customers.”
I commend you on the quality of the report and presentation. I would like to thank your team for their support, commitment and professionalism during this PoC. There were some challenges along the way, but we eventually succeeded. I am more than happy to provide a reference for future work.
They were excellent in all areas, including visiting all of our offices to conduct face-to-face training and in producing relevant content to support the transition. They also helped us work through nuts-and-bolts activities; such as transferring documents from our previous email and document systems to Gmail and Docs respectively.