Make the most out of Your Google Suite

Account Management Strategy

We are recognised by Google as one of the only Work Transformation Specialists for Enterprise organisations in APAC as a result of the success we have had working with our customers over the years. Combining the expertise of our Workplace Transformation Consultants, the capability of Workspace Engineers and the vision of our customers, we have developed a methodology  to help customers get the maximum value from their Google purchase. 

This methodology is delivered by our client engagement team through tailored workshops, designed to help you meet your user adoption, security and operational goals through best pratice guidance. 

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Ongoing Technical Support

We are available as your first point of contact for any issues or concerns that may arise. With OniGroup’s existing knowledge of client environments and setups, we are able to offer a more informed and efficient level of support for your Google products. We have a team of technical support engineers ready to support you via our help desk when needed, provide assistance in escalating high-priority support issues directly within Google or assist in the scoping of new projects. As a Google Premier Partner, we have access to the highest tier of support SLAs for all support cases - giving you the attention you need as quickly as possible.  

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Guiding you through User Adoption

Based on best practices and our experience with change management, our team can offer you services that help increase the user adoption and experience of Google Workspace within your organization which then ultimately contributes to a boost in productivity and collaboration. We will begin by gaining a deep understanding of current priorities and workflows of each part of the business to ensure that efforts are geared towards priority use cases and arms of the business. Thereafter, we will propose and execute the agreed suitable course of action which may include the likes of

  • User training around specific or all Google Workspace tools 
  • Governance structures for document managment and communication 
  • Identifying oppertunities to transform and automate existing workflows 
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Google Workspace prides itself on its built-in security capabilities available across all its offerings. OniGroup can work with you to prioritise and further tighten the security posture of your Google Workspace environment in line with the specific compliance standards like ISO 27001 and Essential 8.  

With security spanning numerous layers and processes, OniGroup has worked with our clients to workshop, train and implement:

  • Identity Managment
  • Data breach prevention 
  • Email security 
  • Application security 
  • Power-user protection 
  • Data retention 
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Transforming Workflows

With the availability of experts across the entire Google stack at OniGroup, our services extend to cloud search, data flow automation, analytics, and location services. As experienced consultants in multiple parts of a business, we can work with you in transforming other areas of your organization to achieve your overall technical innovation goals and completely reimagine the way you work.